Overview

Avia Masters is an online casino brand established in 2018 by a company called "Masters Gaming Limited". The website claims to be licensed and regulated by the government of Malta, which allows it to operate legally in various countries worldwide. As with most online casinos, Avia Masters offers a wide range of games from multiple providers, as well as bonuses, promotions, and rewards for its players.

Registration

To start playing at Avia Masters, users must create an account on the website. The registration aviamasters process is relatively straightforward:

1. Users click on "Sign Up" button in the top right corner of the page.
2. A new window opens with a form that requires basic information such as name, email address, and password.
3. The user is asked to confirm their age (18+), accept the terms and conditions, and choose a currency for transactions.
4. Once registered, users can log in using their credentials.

Account Features

Once logged into the account, players have access to various features:

• Profile : Users can view and edit personal details such as name, email address, password, and language preferences.
• History : A record of all games played, bets made, wins, and losses is stored for reference purposes.
• Rewards : Avia Masters rewards its players with loyalty points based on the amount deposited or bet.
• Preferences : Users can change settings like notification alerts, game sound effects, and table limit.

Bonuses

Avia Masters offers various promotional offers to attract new customers:

1. Welcome Bonus : A 100% match-up bonus of up to €200 is granted for a first deposit within seven days after opening the account.
2. Daily Bonus : All players can claim a daily free spin on Aviator game (minimum bet of €0.50) or win money on Friday’s Free Spin day at slot machines (minimum spin amount).
3. VIP Program : Higher loyalty levels unlock additional benefits, including exclusive bonuses, larger match-up percentage and no withdrawal limits during the initial period.

Payments

Avia Masters accepts various payment methods for deposits:

• Credit cards: Visa/Mastercard
• E-wallets: Skrill/Safepay
• Online banking: Bank transfer via Trustly/PayID

The minimum deposit is €10, and maximum withdrawals vary depending on the chosen method.

Withdrawals

Players can request a withdrawal at any time:

1. Select "Withdrawal" button in the account menu.
2. Choose payment method (for example, bank transfer via Trustly).
3. Specify desired amount to withdraw; max value depends on payment option and player’s history of transactions at Avia Masters.

Games

Avia Masters collaborates with multiple game providers:

1. Slot machines : 200+ games from NetEnt, Microgaming, Play’n Go, among others.
2. Table games : Roulette (European/French), Baccarat (Punto Banco/PB) and Blackjack.
3. Video Poker
4. Live Casino

Categories and Providers

Games are categorized by type:

1. Slots
2. Table Games
3. Other Games
4. Providers’ Corner : dedicated section showcasing top titles from individual game suppliers.

Mobile Version

Avia Masters supports mobile play via browser:

• Available on all modern devices (iOS/Android)
• Fast loading and responsive design

While the website’s layout can be navigated using touch-sensitive interface, features such as rewards accumulation are exclusive to computer-based gameplay. A dedicated app is not available at this moment.

Security

Avia Masters claims to take security seriously:

1. Encryption : All data transferred between users’ computers/phones and Avia Masters servers is encrypted by a valid SSL certificate.
2. Secure Server : Games use trusted third-party software that follows industry standards (RNG, no human intervention).
3. Compliance : Regularly performs necessary audits and reporting procedures to confirm legitimacy.

License

Masters Gaming Limited holds a license issued in Malta:

• Recognized regulatory agency: MGA
• License type: Class 1 Online Casino
• Licenses expire after two-year intervals

This indicates that Avia Masters adheres to specific regulations for responsible gaming practices, player data protection and game integrity.

Support

Avia Masters offers the following support channels:

1. Email : Customer service via email (support@aviamasters.com).
2. Live Chat : Operator assistance in chat window accessible from any webpage on Avia Masters website, including mobile interface.
3. FAQs Section located under "Help" menu provides easy answers for frequent questions.

UX

The user experience is designed to be smooth and intuitive:

• Responsive layout suitable for both computers and handheld devices (browser-based only)
• Intuitive navigation through various sections
• Modern game providers offering diverse range of titles

However, some minor inconsistencies in the website’s layout make it sometimes tricky to navigate between areas.

Performance

The performance metrics show promising results for Avia Masters:

1. Average loading time : 2-3 seconds on slow internet connections.
2. Game library availability rate : 95% or above.

Unfortunately, customer loyalty and retention appear lower than expected given high promotional rates offered initially.

Final Analysis

In conclusion, Avia Masters provides an average experience with plenty of games, bonuses and promotions for new players. Although certain areas, such as the mobile app and UX, require improvement, it is clear that Avia Masters has put significant effort into becoming one of the popular online casinos worldwide. However, retention rates indicate a possible drop in popularity among customers over time. Further updates to loyalty schemes or increased accessibility would likely make it more attractive for long-term customers.

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